Updated on 13.03.2024

Guide for the Global Entry Interview

Global Entry is a special entry program for US travelers to minimize waiting times at the airport. Find out here how to get an appointment for Global Entry and how you can best prepare for the Global Entry interview.
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Bild von einem Global Entry Interview

The Global Entry Program is administered by U.S. Customs and Border Protection (CBP) and is one of the most convenient travel programs available. Global Entry members can enter the US faster and clear border control in a matter of minutes.

Individuals who frequently travel to the United States or want shorter wait times at the airport should therefore consider Global Entry membership.

However, those interested in Global Entry must go through several application steps. Part of the process to be approved for Global Entry membership is an in-person interview. Due to backlogs, limited capacity and increased demand, it is not as easy to get an appointment for a Global Entry interview.

We will provide you with comprehensive information on what the coveted Global Entry interview appointments are all about and how you can become a Global Entry member.

What is the Global Entry Interview?

The Global Entry interview is a personal appointment with a U.S. Customs and Border Protection (CBP) officer. The interview is mandatory in order to successfully register for the US Global Entry program. During the in-person interview, CBP officers assess whether the Global Entry candidate poses a risk to the national security of the United States.

During the Global Entry interview, the US officer therefore asks Global Entry applicants questions, takes passport photos and records biometric data (e.g. fingerprints).

The Global Entry interview only takes place as soon as the first registration steps have been completed and the US traveler is pre-approved. If the interview is successful, the applicant will receive a final confirmation of participation and can then use Global Entry to enter the United States

Who is eligible to take a Global Entry Interview?

Global Entry interviews are aimed at all persons who are conditionally approved members of the Global Entry Program. Global Entry applicants must first complete the online application in the Trusted Traveler Program system and pass the country-specific security check in order to achieve pre-approved status. In principle, all applicants are considered conditionally approved or pre-approved during the waiting period until the appointment and until the final registration step is completed.

Global Entry interviews are generally intended for new applicants. However, Global Entry members who wish to submit a renewal application and renew their membership may also have to attend an interview. You can see whether an interview appointment is required to renew your program membership in your TTP account after you have submitted your renewal application and fee. There you can check what steps are required to complete the renewal application. Once your renewal application is approved, your dashboard will indicate whether an interview is required.

Once your application has been conditionally approved, you will need to make an appointment for a Global Entry interview. This can be a challenge given the large number of applicants and the limited number of interview appointments.

On average the process takes four to eight weeks, although there are currently considerable delays in the processing of Global Entry applications and even longer processing times can be expected.

Bild von einem US-Grenzbeamten am Flughafen

In addition to US citizens and Green Card holders, citizens of the following countries are eligible for the in-person Global Entry interview:

  • Argentina
  • Bahrain
  • Brazil
  • Canada
  • Colombia
  • Croatia
  • Dominican Republic
  • Germany
  • India
  • Japan
  • Mexico
  • The Netherlands
  • Panama
  • Qatar
  • Republic of Korea
  • Switzerland
  • Singapore
  • Taiwan
  • United Kingdom

Arrangement of a Global Entry interview appointment

The appointment for the Global Entry Interview is made online via the official Trusted Traveler Program website.
Special appointments, e.g. in Europe, are also booked online via the appointment booking system on the TTP website.

Please observe certain deadlines after receiving the provisional confirmation of participation, as otherwise the entire Global Entry registration process will have to be started all over again.

Where does the Global Entry interview take place?

You can go through the interview in the following ways:

  1. Interview at a Global Entry Enrollment Center
  2. Interview inside or outside the US at a Global Entry Enrollment Event
  3. Interview at selected airports using Enrollment on Arrival
  4. Interview by personal invitation as part of a private event

Note: CBP announced dates for Global Entry Enrollment Events at short notice. In March 2024, US travelers will have the opportunity to book an interview at a special event.


1. Global Entry Enrollment Center

The Global Entry interview usually takes place in a so-called Enrollment Center. Generally, the Enrollment Centers are located at US airports or in a CBP office. However, there are also enrollment centers outside the United States, e.g. in Canada, Guam and Qatar.

Selected enrollment centers at high-traffic US airports

New Enrollment Centers have been added regularly since the introduction of Global Entry. There are currently 89 Enrollment Centers. Some of the most attractive places to go for the Global Entry interview are listed below alphabetically by US state:

  • California
    Los Angeles International Airport (LAX), San Francisco International Airport (SFO), San Diego International Airport (SAN)
    California Enrollment Centers: Calexico and Otay Mesa
  • Florida
    Ft. Lauderdale / Hollywood International Airport (FLL), Miami International Airport (MIA), Orlando International Airport (MCO), Orlando-Sanford International Airport (SFB), Tampa International Airport (TPA), Treasure Coast International Airport (FPR), West Palm Beach Florida Enrollment Center
  • Illinois
    Chicago Illinois Enrollment Office, Chicago O'Hare International Airport
  • Michigan
    Detroit Metropolitan Airport (DTW)
    Michigan Enrollment Centers: Detroit, Port Huron, Sault Saint Marie
  • New Jersey
    Newark Liberty International Airport (EWR)
  • New York
    Bowling Green (U.S. Customs House), New York John F. Kennedy International Airport (JFK)
    New York Enrollment Centers: Niagara Falls and Champlain
  • Oregon
    Portland International Airport (PDX)
  • Texas
    Austin-Bergstrom International Airport (AUS), Dallas / Ft. Worth International Airport (DFW), George Bush Intercontinental Airport (IAH), San Antonio International Airport (SAT)
    Texas Enrollment Centers: Brownsville, Del Rio, El Paso, Hidalgo and Laredo

New Enrollment Centers at airports and other locations are being added all the time, so it's worth taking a look at the official CBP website for the addresses of the Global Entry Enrollment Centers.

2. Global Entry Enrollment Event

CBP often organizes special Global Entry registration events inside and outside the United States.

Now, U.S. Customs and Border Protection has announced several dates for Global Entry registration events in Florida.

Global Entry applicants can register for enrollment events through their Trusted Traveler Program (TTP) account by selecting the "Tampa International Event Space" or "Fort Myers Enrollment Center" location.

Tampa GE Enrollment Event Fort Myers GE Enrollment Event
Tampa International Airport - Main Terminal Level 3 (between Airside E and Airside F) Southwest Florida International Airport - Departure level
March 18 - 22, 2024: 6 a.m. to 10 p.m.

March 25, 2024: 6 a.m. to 10 p.m.

March 26, 2024, 6 a.m. to 12 p.m.

March 27, 2024, 6 a.m. to 10 p.m.

March 28, 2024, 6 a.m. to 10 p.m.

March 29, 2024, 6 a.m. to 1 p.m.

According to media reports, four CBP officers will be on site in Tampa to conduct interviews during the Global Entry Enrollment Event, with officers able to conduct four interviews every 10 minutes. This means that there will theoretically be more than 19,000 interview slots available during the five-day GE Enrollment Event in Tampa.

The "regular" Global Entry Enrollment Center at Tampa International Airport (TPA) will remain open during enrollment events for pre-scheduled GE interviews.

Special Enrollment appointments have already taken place several times in Europe in recent years. In addition to appointments in Switzerland, Global Entry interviews were held in spring 2018 in the UK (US embassy in London) and in Germany (US consulate Frankfurt, consular section of the US embassy Berlin and Munich Airport). It remains to be seen if and when there will be new dates for registration events in Europe.


Only Global Entry applicants who have scheduled an appointment for one of the event locations listed on their profile will be able to be interviewed by a U.S. Customs and Border Protection officer at that location and complete the final phase of the Global Entry application.

3. global entry enrollment on arrival

U.S. Customs and Border Protection allows Global Entry applicants to complete the final interview upon arrival in the United States at a US airport, even without an appointment.

In addition, Global Entry aspirants have the option of completing their registration outside the US (e.g. in Ireland or Canada).

U.S. Customs and Border Protection (CBP) is gradually expanding the Global Entry program and regularly announces additional airports on its official Global Entry website.

4. personal invitation to a private event

Under certain circumstances, a personal invitation to a Global Entry interview may be possible. At selected conferences and summits in the United States, for example, Global Entry employees are on site to conduct interviews with event participants.

Global Entry Program Benefits:

  • Significantly shorter wait times at US border control at airport
  • Less administrative work
  • Available at almost all major US airports
  • Simplified control for US domestic flights
  • Participation in the TSA PreCheck®
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Updated on 13.03.2024