Updated on 09.02.2022

Guide for the Global Entry Interview

Global Entry is one of the most convenient travel programs out there. Find out how to prepare for the Global Entry interview to get your membership accepted.
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Bild von einem Global Entry Interview

CBP Mobile Global Entry. Photo by Rachel Torres (

With Global Entry, vetted and low-risk US travelers of certain nationalities can expedite the entry process at US airports and enter the US faster.

Individuals who frequently travel to the United States and want shorter wait times at the airport should consider a Global Entry membership. Those interested in Global Entry must complete several enrollment steps, including the Global Entry interview.

What is the Global Entry Interview?

The in-person interview with a U.S. Customs and Border Protection (CBP) officer is mandatory to successfully register for the US Global Entry program. During the Global Entry interview, the U.S. officer asks Global Entry applicants questions, takes passport photos, and collects biometric data (e.g., fingerprints). The face-to-face interview assesses whether the Global Entry candidate poses a risk to US national security.

The Global Entry Interview will only take place as soon as the first registration steps have been completed and the USA traveler"pre-approved"is. If the interview appointment is successful, applicants will receive a final confirmation of participation and can henceforth use Global Entry for entry into the USA.

Where does the Global Entry Interview take place?

There are the following ways to go through the interview:

  1. Interview at a Global Entry Enrollment Center
  2. Interview at selected airports by means of "Enrollment on Arrival
  3. Interview inside or outside the US at a Global Entry Enrollment Event.
  4. Interview by personal invitation as part of a "private event

1. Global Entry Enrollment Center

The Global Entry Interview usually takes place in a so-called enrollment center. Usually, enrollment centers are located at US airports or at a CBP office. But there are also enrollment centers outside the United States, e.g. in Guam, Canada and Qatar.

Selected enrollment centers at busy US airports

Since the introduction of Global Entry, new enrollment centers have been added regularly. Currently there are alone over 100 enrollment centers at US airportsSome of the most attractive entry points for the Global Entry Interview at US airports are listed below alphabetically by US state:


Calexico, California Enrollment Center
Los Angeles International Airport (LAX)
Otay Mesa, California Enrollment Center
San Francisco International Airport (SFO)
San Diego International Airport (SAN)


Ft. Lauderdale / Hollywood International Airport (FLL)
Miami International Airport (MIA)
Orlando International Airport (MCO)
Orlando-Sanford International Airport (SFB)
Tampa International Airport (TPA)
Treasure Coast International Airport (FPR)
West Palm Beach, Florida Enrollment Center


Chicago, Illinois Enrollment Office
Chicago O'Hare International Airport


Detroit Metropolitan Airport (DTW)
Detroit, Michigan Enrollment Center
Sault Saint Marie, Michigan Enrollment Center

New Jersey:

Newark Liberty International Airport (EWR)

New York:

Bowling Green (U.S. Customs House)
Niagara Falls, New York Enrollment Center
Champlain, New York Enrollment Center
New York John F. Kennedy International Airport (JFK)


Portland International Airport (PDX)


Austin-Bergstrom International Airport (AUS)
Brownsville, Texas Enrollment Center
Dallas / Ft. Worth International Airport (DFW)
Del Rio Global Entry Enrollment Center
El Paso, Texas Enrollment Center
George Bush Intercontinental Airport (IAH)
Hidalgo, Texas Enrollment Center
Laredo, Texas Enrollment Center
San Antonio International Airport (SAT)

New Enrollment Centers at airports and other locations are being added all the time, so it's worth taking a look at the official CBP website for the addresses of the Global Entry Enrollment Centers.

2. Global entry enrollment on arrival

U.S. Customs and Border Protection allows Global Entry applicants to have the final interview upon arrival in the US, even without a prior appointment, at a US airport.

In addition, Global Entry aspirants have the opportunity to extend their registration outside the USA (e.g. in Ireland or Canada).

U.S. Customs and Border Protection (CBP) is gradually expanding the Global Entry program, regularly adding more airports to its official Global Entry website.

3. Global entry enrollment event

CBP frequently organizes special Global Entry registration events within and outside the United States.

Special enrollment appointments have already taken place several times in Europe in recent years. In addition to appointments in Switzerland, the final Global Entry Interview was held in spring 2018 in Great Britain (U.S. Embassy in London) and in Germany (U.S. Consulate Frankfurt, Consular Section of the U.S. Embassy Berlin and Munich Airport).

Important: Only Global Entry applicants who have made a firm appointment through your profile for one of the above event locations will be able to interview with a U.S. Customs and Border Protection officer at the appropriate location and complete the final phase of the program.

4. Personal invitation to a private event

Under certain circumstances, a personal invitation to a Global Entry interview may be issued. For example, at selected conferences and summits in the US, Global Entry staff are on site to conduct interviews with event participants.

Global Entry Program Benefits:

  • Shorter wait times at US border control at airport
  • Less administrative work
  • Available at major US airports
  • Simplified control for US domestic flights
  • Participation in the TSA PreCheck®
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Who is eligible to take a Global Entry Interview?

Global Entry Interviews are aimed at all individuals who have already "pre-approved" are provisionally approved members of the Global Entry Program. Global Entry applicants must initially complete the online application in the Trusted Traveler Program system and pass the country-specific security check to achieve "provisionally approved" status. In principle, all applicants are considered to have been approved during the waiting period until the deadline and until the final enrollment step is completed."conditionally approved" respectively "pre-approved".

On average the process takes four to eight weeks,there are currently considerable delays in the processing of global entry applications and even longer processing times must be expected.

In addition to US citizens and green card holders, citizens of Argentina, Brazil, Colombia, Germany, India, Mexico, Panama, Singapore, South Korea, Switzerland, Taiwan and the United Kingdom are eligible for the in-person Global Entry Interview.

Vereinbarung eines Global Entry Interviewtermins

Die Vereinbarung eines Termins für das Global Entry Interview erfolgt online über die offizielle Trusted Traveler Program Webseite.
Auch Sondertermine, z. B. in Deutschland, werden online über das Terminbuchungssystem der TTP-Webseite gebucht.

Bitte beachten Sie nach Erhalt der vorläufigen Teilnahmebestätigung bestimmte Fristen, da andernfalls der gesamte Global Entry Anmeldeprozess noch einmal von vorne gestartet werden muss:

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Updated on 09.02.2022