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Updated on 13.03.2024
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The Global Entry Program is administered by U.S. Customs and Border Protection (CBP) and is one of the most convenient travel programs available. Global Entry members can enter the US faster and clear border control in a matter of minutes.
Individuals who frequently travel to the United States or want shorter wait times at the airport should therefore consider Global Entry membership.
However, those interested in Global Entry must go through several application steps. Part of the process to be approved for Global Entry membership is an in-person interview. Due to backlogs, limited capacity and increased demand, it is not as easy to get an appointment for a Global Entry interview.
We will provide you with comprehensive information on what the coveted Global Entry interview appointments are all about and how you can become a Global Entry member.
The Global Entry interview is a personal appointment with a U.S. Customs and Border Protection (CBP) officer. The interview is mandatory in order to successfully register for the US Global Entry program. During the in-person interview, CBP officers assess whether the Global Entry candidate poses a risk to the national security of the United States.
During the Global Entry interview, the US officer therefore asks Global Entry applicants questions, takes passport photos and records biometric data (e.g. fingerprints).
The Global Entry interview only takes place as soon as the first registration steps have been completed and the US traveler is pre-approved. If the interview is successful, the applicant will receive a final confirmation of participation and can then use Global Entry to enter the United States
Global Entry interviews are aimed at all persons who are conditionally approved members of the Global Entry Program. Global Entry applicants must first complete the online application in the Trusted Traveler Program system and pass the country-specific security check in order to achieve pre-approved status. In principle, all applicants are considered conditionally approved or pre-approved during the waiting period until the appointment and until the final registration step is completed.
Global Entry interviews are generally intended for new applicants. However, Global Entry members who wish to submit a renewal application and renew their membership may also have to attend an interview. You can see whether an interview appointment is required to renew your program membership in your TTP account after you have submitted your renewal application and fee. There you can check what steps are required to complete the renewal application. Once your renewal application is approved, your dashboard will indicate whether an interview is required.
Once your application has been conditionally approved, you will need to make an appointment for a Global Entry interview. This can be a challenge given the large number of applicants and the limited number of interview appointments.
On average the process takes four to eight weeks, although there are currently considerable delays in the processing of Global Entry applications and even longer processing times can be expected.
In addition to US citizens and Green Card holders, citizens of the following countries are eligible for the in-person Global Entry interview:
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The appointment for the Global Entry Interview is made online via the official Trusted Traveler Program website.
Special appointments, e.g. in Europe, are also booked online via the appointment booking system on the TTP website.
Please observe certain deadlines after receiving the provisional confirmation of participation, as otherwise the entire Global Entry registration process will have to be started all over again.
You can go through the interview in the following ways:
Note: CBP announced dates for Global Entry Enrollment Events at short notice. In March 2024, US travelers will have the opportunity to book an interview at a special event.
The Global Entry interview usually takes place in a so-called Enrollment Center. Generally, the Enrollment Centers are located at US airports or in a CBP office. However, there are also enrollment centers outside the United States, e.g. in Canada, Guam and Qatar.
Selected enrollment centers at high-traffic US airports
New Enrollment Centers have been added regularly since the introduction of Global Entry. There are currently 89 Enrollment Centers. Some of the most attractive places to go for the Global Entry interview are listed below alphabetically by US state:
New Enrollment Centers at airports and other locations are being added all the time, so it's worth taking a look at the official CBP website for the addresses of the Global Entry Enrollment Centers.
CBP often organizes special Global Entry registration events inside and outside the United States. Most recently, several enrollment events were offered in Florida in March 2024.
Special Enrollment appointments have already taken place several times in Europe in recent years. In addition to appointments in Switzerland, Global Entry interviews were held in spring 2018 in the UK (US embassy in London) and in Germany (US consulate Frankfurt, consular section of the US embassy Berlin and Munich Airport). It remains to be seen if and when there will be new dates for registration events in Europe.
Only Global Entry applicants who have scheduled an appointment for one of the event locations listed on their profile will be able to be interviewed by a U.S. Customs and Border Protection officer at that location and complete the final phase of the Global Entry application.
U.S. Customs and Border Protection allows Global Entry applicants to complete the final interview upon arrival in the United States at a US airport, even without an appointment.
In addition, Global Entry aspirants have the option of completing their registration outside the US (e.g. in Ireland or Canada).
U.S. Customs and Border Protection (CBP) is gradually expanding the Global Entry program and regularly announces additional airports on its official Global Entry website.
Under certain circumstances, a personal invitation to a Global Entry interview may be possible. At selected conferences and summits in the United States, for example, Global Entry employees are on site to conduct interviews with event participants.
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