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Before entering the USA without a visa as part of the Visa Waiver Program, all foreign travelers to the USA must fill out an ESTA application or present a valid ESTA. In the following, we explain which requirements apply for ESTA and explain how to submit an ESTA application.
The ESTA application is an electronic travel authorization that is required under the Visa Waiver Program (VWP) in order to enter the USA without a visa. ESTA approval is a mandatory requirement if you wish to enter the USA without a visa.
The ESTA application is a form in which information about the traveler is entered. This information is used to check eligibility for visa-free entry.
The ESTA application is made online on the application website of the U.S. Department of Homeland Security (DHS) or on the website of our ESTA partner under www.esta-application.com.
Application via app
People who are in possession of newer passports (issued after 2017) and have a mobile device with NFC functionality can alternatively doenload the mobile ESTA app and apply for ESTA via their smartphone. The ESTA app guides applicants easily through the process.
This is how it works:
You can view your data at any time in the ESTA app and do not need an additional printout for the trip. If you already have an existing ESTA application, you can also call it up in the app and update it if necessary.
Once you have gathered all the important information about your planned trip to the USA, you can complete your ESTA application relatively quickly. Submitting the ESTA application should then take no longer than 30 minutes. Using the ESTA app (with newer passports) is even faster.
ESTA applications can be submitted at any time before traveling to the USA by plane or ship (even without specific travel dates). As it can take up to 72 hours before you receive confirmation, you should apply for ESTA at the latest 72 hours before departure.
For the ESTA application, the US authorities charge a fee of 21 $ per person. The ESTA fee is composed as follows:
The ESTA fee can be paid on the official application page of the U.S. Department of Homeland Security by credit card, debit card (MasterCard, Visa, American Express and Discover (JCB, Diners Club)) or via PayPal. The ESTA application will be processed by the US authorities only after receipt of payment.
The ESTA fee is charged each time you submit a new application (and not each time you enter the country). Updating your travel data in the ESTA application profile, for example, is free of charge.
In the event of an ESTA refusal, 4 $ will be retained for processing and only 17 $ will be refunded.
Please note that additional service fees will be charged if you submit your ESTA application via a third-party provider.
In order to determine whether the applicant may travel to the United States visa-free under the Visa Waiver Program, the U.S. Customs and Border Protection (CBP) asks for extensive information in the ESTA application.
Within the ESTA form, the following items are marked as mandatory information and must therefore be specified:
| Personal data |
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| Contact details |
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| Passport and ID data |
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| Names of the parents | If the names are not or only partially known, please enter "UNKNOWN". |
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Information on the employment relationship |
Company name of current or former employer or current living situation (self-employed, student, child, etc.) |
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Information on a contact person in the USA |
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Memberships in US entry programs (Global Entry / NEXUS / SENTRI) |
Yes/No question |
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Emergency contact details |
Person inside or outside the USA to be contacted in an emergency |
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Security issues |
Yes/No questions about, among other things
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Information about social media accounts used is voluntary and can be provided optionally.
In previous years, there was an obligation to provide information on social media behavior in the ESTA form. Currently, this is an optional question and is therefore no longer part of the mandatory information in the ESTA application.
In addition to Facebook, LinkedIn, Twitter and Instagram, applicants can also enter other social media accounts, if available. Passwords are not required.
We answer the most frequently asked questions about the ESTA form and the input fields in our instructions for filling out the ESTA application.
The U.S. Customs and Border Protection (CBP) plans to update the official ESTA application website and introduce an additional photo requirement. If the CBP proposal is accepted, ESTA applicants must in future, in addition to the passport photo submit a photo of their face, i.e. a selfie.
The purpose of these selfies is to ensure that the applicant is the legal holder of the document used to apply for the ESTA travel authorization.
Status quo in the mobile ESTA app
This additional function or step is already integrated into the ESTA mobile app. Via the ESTA mobile application, applicants take a live photo of their face, which is compared with the passport photo uploaded during the ESTA mobile application process.
A further aim of CBP's proposal is to further harmonize the application procedures and requirements for applicants via the ESTA website and ESTA app.
ESTA applications via third-party providers
ESTA applications by third parties or third-party providers (e.g. travel agencies or family members) should still be possible despite the proposed changes. The prerequisite is that a photo of the ESTA applicant is also submitted or uploaded here.
CBP's announcement also mentions other changes, such as the introduction of new features in the CBP OneTM app that can be used voluntarily to document departure from the US (e.g., transmission of biographic data, facial images and geolocation).
CBP's proposal has been submitted to the Office of Management and Budget (OMB) for review and approval and was open for comment by the public and affected US agencies through May 30, 2024. If the proposal is accepted, the new rules will come into force and will very likely be implemented soon.
Since December 2022, it has been mandatory to upload a photo of the passport when applying for an ESTA in order to transfer the information from the machine-readable part of the passport directly to the ESTA application.
You can easily upload a photo in gif, png, jpg or jpeg format on your PC, laptop or app. The data is then uploaded, and should be checked again afterwards.
Due to the sensitivity of the system, we recommend that you enter the application information via a desktop or laptop.
In both cases, it is important that the machine-readable part of your passport, i.e. the two bottom lines, take up the full width of the photo so that they can be read correctly.
If you have a newer passport (issued after 2017, recognizable by the thinner outer cover), the passport can also be used for applications via app. The smartphone then reads the data directly from the passport's RFID chip via the mobile ESTA app.
The following data from your passport can be transferred:
Depending on the quality of the photo, it is quite possible that data will be transferred incorrectly and your ESTA application will be invalid. You should therefore carefully check the accuracy of the data uploaded from your passport during the application process.
We have more information on the step-by-step ESTA application in the following articles:
You can check your ESTA status or the processing status of an existing ESTA application on the official ESTA website.
As a rule, you should have the following information handy:
During the ESTA Status Check or after completing the ESTA application, one of the following three possible answers will appear:
Normally, the ESTA application will initially be pending. The US authorities usually decide on your ESTA application within 72 hours.
Once your ESTA application is approved, you will be able to view your details and update the following information (if applicable):
If you call up your current ESTA authorization on the official ESTA website under "Check ESTA Status" and click on "Update", you will be taken to a clearly laid out page where you can check these two details and change them if necessary.
All other details (name, passport number, etc.) cannot be changed afterwards.
If you have made a typing error in your passport details or personal details and you only notice the error after the ESTA application has already been paid for and approved, you must submit a new ESTA application. The previous ESTA application will be reset and can therefore be "overwritten".
Please note that you must also apply for a new ESTA authorization if you are issued a new passport or change your passport.
The corresponding processing fee of 21 $ is charged each time a new ESTA application is submitted.
For people who need help with the ESTA application, this can also be booked through an agency. The specialized team of our partner company assists USA travelers with the application process for an additional service fee.
Services include:
Two grounds for refusal can be distinguished in the review of the ESTA application:
It may happen that a wrong information is entered in the ESTA form by mistake. Unfortunately, most information cannot be updated after the payment has been made through the ESTA system.
If you believe that your ESTA application was denied due to a misrepresentation, then it is recommended that you contact the CBP. There you have the possibility to describe your request (in English). In individual cases, the ESTA application can then be reset by the responsible US authority, so that you can then simply submit a new ESTA application. Unfortunately, there is no guarantee that the ESTA application will be reset.
In addition, it is always possible that the ESTA application will be rejected without making a false statement or being aware of a reason. There can be several reasons for this, such as
The ESTA application consists of nine security questions, which applicants sometimes misunderstand and accidentally answer "yes" to. If a security question is answered with "yes", this usually leads to an automatic rejection of the electronic travel authorization.
Applicants can contact the help center of the responsible U.S. Customs and Border Protection (CBP) agency to clarify how the misunderstanding of the incorrectly answered question came about.
In order to simplify processing by the US authorities, you should provide the most precise information possible when contacting them, e.g. select the keyword "ESTA" under "Topic" and the answer option "I have been denied ESTA or cannot board" under "Applicable Issue". Ideally, you should also mention the following points (in English) when explaining your situation ("Description"):
You also have the option of attaching documents.
Due to the high volume of applications, it can sometimes take up to several weeks for the U.S. Customs and Border Protection to respond. In the best case scenario, the ESTA application is reset so that it can be resubmitted. Unfortunately, as mentioned, there is no guarantee for this.
If your ESTA application has been rejected and cannot be reset by CBP, you are automatically blocked from visa-free entry to the USA. The rejection of the electronic ESTA travel authorization automatically blocks you from the Visa Waiver Program and ESTA.
In this case, you must apply for a visa for the USA at a US consulate or US embassy.
After an ESTA rejection, you cannot simply submit a new ESTA application. If you try to do so, the application will be rejected again immediately.
In the event of an ESTA refusal, travelers to the USA must apply for a visitor visa (B visa): Business travelers need a B-1 visa, tourists a B-2 visa.
Please note that the visa application for persons affected by the ESTA restrictions could be additionally delayed. This is due to security checks.
We will be happy to help you apply for a B-1 / B-2 visa.
If your trip to the USA is imminent, you should submit your B visa application as soon as possible.
If you need to travel urgently (business trip that cannot be postponed, medical reasons, etc.), you may be able to apply for an emergency appointment.
When applying for a visa, it is advisable to enclose the ESTA refusal as "proof": When making an appointment via the web-based visa profile you have the option of uploading the ESTA denial notice.
It is also advisable to carry the ESTA refusal with you on the day of the visa interview appointment.
Whether you receive an emergency appointment is decided solely by the US consulate / US embassy.
The decisive factor for ESTA validity is not the duration of stay, but rather theTime of entry. For example, if the USA stay is planned from September 10 to 20 and the ESTA application expires on September 15, the current ESTA authorization can still be used for this USA trip (even if the authorization expires during the stay).
The length of time ESTA travelers are allowed to stay in the United States is determined by their residency status, which is determined by CBP officers upon entry. Dates of entry and exit are listed in the online ESTA.I-94 Entry formin the range"View Compliance"apparent.
Incidentally, the validity of the personal ESTA authorization can be checked online at any time. Via the official ESTA website, the ESTA application can be retrieved at any time. We recommend allVisa Waiver Programtravelers to check existing ESTA applications online for validity prior to travel.
The Visa Waiver Program allows travelers a maximum stay of up to 90 days per entry. This is not a legal entitlement: the border officials decide whether and for how long the person may enter the country and note this in the passport. In addition, the respective residence status forVisa Waiver ProgramTravelers online via the electronicI-94 Shaperecorded in the system of the US authorities.
An extension of the stay beyond these 90 days is not possible. An extension of the VWP residency status in the USA on site is basically not permitted, even by short entry and re-exit, e.g. to Mexico or Canada. Travelers to the USA are therefore strongly advised to adhere to the maximum length of stay of 90 days in order to prevent problems the next time they enter the United States.
The Global Entry procedure serves exclusively to accelerate the entry procedure and does not replace an entry and residence permit.
Thus, participants of the Global Entry Program still need a valid U.S. visa or a valid ESTA authorization (if they are traveling visa-free) to enter the U.S. in any case.Global Entry registration is possible with the most common US visas (e.g. B-1 Business Visa or E-Work Visa).
Attention: The use of Global Entry is not possible with all visa categories.
Global Entry is usable with most US visas, even with ESTA. Except if you are a holder of one of the following visas, then you are excluded from Global Entry:
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Andorra, Australia, Austria, Belgium, Brunei, Chile, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, New Zealand, Norway, Portugal, Republic of Korea, San Marino, Slovak Republic, Slovenia, Singapore, Spain, Sweden, Switzerland, Taiwan, United Kingdom.
Important!Since January 21, 2016, nationals of the above countries are not allowed to enter visa-free if they:
Some exceptions apply to travel or presence for official reasons (e.g. as a diplomat or soldier of a VWP country). But VWP nationals who also hold Iranian, Iraqi, Sudanese or Syrian citizenship cannot use this exception and are thus forced to apply for a visa.
(Status: 25.04.2016)
ESTA applications can be submitted at any time prior to travel to the USA (even without specific travel dates). We strongly recommend that you apply for an authorization as soon as you start planning your trip, but no later than 72 hours before departure.
Please be sure to keep the application number you received. You will need this number to be able to change any data afterwards.For example, if an applicant's destination address or travel dates change after the permit has been issued, the information can be easily updated on the ESTA website.
Of course, ESTA applications can also be submitted at very short notice, as approval is usually granted within a few seconds. Nevertheless, for the safety of our customers we recommend to apply for an approval as early as possible!
In most cases, the ESTA system determines online almost immediately (within a few seconds) whether the applicant will be allowed entry under the VWP. However, the approval phase can also take up to 72 hours.
The following three responses to the online inquiry are conceivable:
If you receive an "approval is being processed" response, you will need to log back into your application at a later time on the ESTA website and check to see if a final response has been issued.
The airlines or shipping companies have the possibility to check at the check-in on the basis of the passport data of the traveler whether an ESTA authorization is available. A printout of the issued ESTA authorization is therefore usually not mandatory.
A few airlines request a printout of the ESTA approval from travelers in advance. If you want to be sure, you can have a printout of the positive ESTA notice ready on the day of your trip.
The U.S. Department of Homeland Security (DHS) will send a reminder to individuals who have provided their email address in the application and havewhose ESTA travel authorization expires.
The email currently states the following:
ATTENTION! Your travel authorization submitted on (date) via ESTA will expire within the next 30 days. It is not possible to extend or renew a current ESTA. You will need to reapply athttps://esta.cbp.dhs.govif travel to the United States is intended in the near future. If there are 30 or more days left on the old authorization you will receive a warning message during the application process and be asked if you wish to proceed.
All travelers are obliged to check whether they still have a valid ESTA authorization before departure.
No, ESTA is not a visa. It is an application for travel authorization that only travelers who are visa free are allowed to travel to the USA(see FAQ Which countries participate in the Visa Waiver Program?), put.
The Electronic System for Travel Authorization (ESTA) allows the U.S. Department of Homeland Security (DHS) to determine whether travelers are eligible to enter the United States under the VWP prior to travel.
Visa holder
As a rule, visa holders do not need to apply for ESTA approval.However, the reason of your entry must correspond to the visa category.If not, it is recommended to apply for ESTA approval. As an example: A traveler has a US work visa, but is flying to the USA for purely tourist purposes. Here we recommend to fill out an ESTA authorization in advance to be on the safe side.
The VWP can also be used for business activities ("Business Visa Waiver"), albeit in a very limited scope. For example, for trade fairs or meetings with business partners or customers. All further business entry purposes that correspond to "work" (such as consulting services, etc.) no longer fall under this program, even if the stay should be limited to 90 days. Here must be a US Work Visa be requested in advance.
Not infrequently, the lines between using the VWP and having to apply for a visa are blurred -- because it is not always clear whether the U.S. immigration authorities will consider an activity as "work" or not. The key here is to weigh up on a case-by-case basis, by taking into account all the underlying conditions (such as frequency of entry, purpose and duration of stay), whether a visa-free entry is sufficient or whether a visa is required. In addition, one should not forget that the border official, who will ask questions about your purpose of stay, may understand everything that is not a meeting or participation in trade fairs as work and then deny you entry.
However, we will be happy to advise you on this topic!
A stay of up to a maximum of 90 days at a time per entry is possible. An extension of the residence status in the U.S. is generally not allowed, not even by short entry and re-exit, e.g. to Mexico or Canada.
A so-called change of status to a US visa is generally not possible under the Visa Waiver Program. In the case of higher entry frequencies and longer periods of stay, a change of status to a B-1 Business Visitor Visa be applied for in advance of entry or, if applicable, a US Work Visa.
1. passport information (passport number or expiration date) or personal data (name, place or date of birth) is incorrect or has changed:
The only way to correct this information is to fill out a new ESTA application. If your previous ESTA authorization was granted, you should be able to submit a new application without any problems. To be on the safe side, please close all browser windows or the ESTA website before submitting the new ESTA application.
Ignore possible indications that there is already an ESTA travel authorization in the system and confirm that you actually want to fill out a new application. Once the new ESTA application has been submitted, the old ESTA registration will be deleted.
For the new ESTA application, the fee of 14 US dollars will apply again.
Please print out the new, correct ESTA application for your own safety.
2. your contact details (e.g. e-mail address or postal address) are incorrect or have changed:
If this information changes after the permit has been issued, or if you notice an error, this can easily be updated on the ESTA website by selecting the "Update or Check Status" button.
The validity period of the ESTA registration is not affected by updating your data. There are no additional fees for updating the ESTA application.
Please be sure to keep your application number. You will need this number to be able to change any data afterwards. (In an emergency, it is also possible to update this data without the application number by providing personal data).
3. you incorrectly answered a security question that was critical to your eligibility to enter the U.S. under the VWP and as a result you were not granted ESTA travel authorization:
In any case, if you misunderstood the question or originally thought that an incident from your past was grounds for rejection and have now found out that it is not, you should email United States Customs and Border Protection (U.S. Customs and Border Protection, CBP)get in touch.
A new ESTA authorization must also be requested. Please note that despite a new, approved ESTA permit, there may be difficulties at the border. If, for example, you answered "Yes" to the question about possible criminal records and now ticked "No", the border official could assume that you want to conceal a possible (but existing) criminal offense. The same applies to information about possible infectious diseases, visa refusals, etc. In case of doubt, you should consider applying for a visa at the U.S. consulate if the "yes/no" questions in the initial ESTA application are incorrect, in order to prevent problems upon entry.
VWP travelers who cannot present an ESTA authorization will certainly be denied access to the commercial airplane/ship. The airlines or shipping companies have the possibility to check at the check-in, based on the passport data of the traveler, whether an ESTA authorization is available.
ESTA authorization is not required if you are entering the USA by land (from Canada or Mexico). However, if you are traveling by commercial ship or plane, you will definitely not be allowed to enter the US at the border without ESTA authorization. Don't hope for exceptions, the US border officials enforce this legal rule consistently.
An entry fee of $21 is charged for an ESTA application or updating an existing ESTA application.
The fee is due when applying for the ESTA permit on the Internet. The ESTA application will only be processed after payment has been received. Payment can only be made by credit card (MasterCard, VISA, American Express, Discover) or debit card. However, payment of the application fee can also be made by third parties, e.g. relatives or travel agents, if you do not have your own credit card.
Who is exempt from the fee not affected:
The fee is not charged per entry, but per ESTA authorization. And the ESTA authorization is usually valid for two years, unless the passport expires earlier.
The ESTA fee of $21 is made up of two types of fees:
If the ESTA application is denied, only the fee for processing the application will be charged and deducted from the credit card, i.e. $4.
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