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Typically, applying for a visa for the USA is not that easy and, above all, time-consuming. But with the so-called Interview Waiver Program or Visa Reissuance Program, certain applicants have the opportunity to renew their visa conveniently by mail instead of in a personal interview at the US consulate.

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What is the Interview Waiver Program?

As part of the Interview Waiver Program certain applicants can, under precisely defined conditions

  • apply for a US visa without a personal visa interview appointment and
  • submit the application documents by mail.

This means that, in exceptional cases, the visa can be sent in by post and without interview so that you do not have to appear in person at the US consular section.

The Interview Waiver Program is also known as Visa Reissuance Program or Visa Renewal Program.

The exemption from the interview requirement for certain visa categories helps to reduce the workload of consular staff and normalize the appointment situation.

Bild von US-Visumbeantragung per Post
New regulation effective September 2, 2025

In recent years, many applicants for US non-immigrant visas have been able to avoid a consulate appointment by sending their documents by mail.

On July 25, 2025, the U.S. Department of State published a new regulation that will take effect on September 2, 2025. According to this regulation, a personal interview at the consulate will again be required for almost all applicants, regardless of age, including applicants under 14 and over 79.

Even if the criteria are met, consular decision-makers still have the right to request a personal interview in individual cases. This regulation replaces the previous one from February 18, 2025, and marks a clear retreat from the regulation expanded in the wake of the COVID-19 pandemic to waive interviews for a variety of visa categories.

Requirements for Interview Waiver

Since September 2, 2025, significantly stricter conditions apply for the exemption from the personal interview appointment when applying for a US non-immigrant visa. In principle, all applicants - regardless of age - are required to attend an in-person interview. An interview waiver is only possible in the following cases:

Diplomatic and official visas

The following categories remain interview-exempt:

  • A-1, A-2
  • C-3 (except accompanying persons, servants, personal employees)
  • G-1 to G-4
  • NATO-1 to NATO-6
  • TECRO E-1

Renewal of a B visa within the last 12 months

Applies to B-1, B-2, B-1/B-2 and Border Crossing Card/Folio (for Mexican nationals) if all the following conditions are met:

  • Same visa category as the previous visa
  • The previous visa has not expired for more than 12 months
  • Application in the country of nationality or permanent residence
  • Applicants were at least 18 years old when the previous visa was issued
  • No previous visa refusal, unless this has been overturned or overcome
  • No obvious or potential unsuitability for a US visa
Attention

US consulates worldwide can decide for themselves which groups of people they offer interview waivers to and whether a personal interview is still required in individual cases. This means that applicants who use the postal procedure may be invited for an interview by the US consulate at a later date if necessary.

Furthermore, using the Interview Waiver Program does not automatically guarantee that you will receive a US visa. Please visit the website of the relevant US embassy or consulate for information on the respective procedure, appointment availability, and guidelines for your visa application.

Personal advice on US visas Our experts will be happy to advise you on your request

How does the mail-in procedure work?

First of all, it is important to know that there is no standardized application procedure for the Interview Waiver Program at US consular missions worldwide. You should therefore find out about the requirements and individual processes of the mail-in procedure in your country of application in good time before applying for a visa.

Applicants should be available to the US consulate during the application process for further questions or a (possible) subsequent invitation to a personal appointment.

As part of the changeover to a new booking system and new visa profiles, the Interview Waiver Navigator was implemented for the first time for the German US consulates (Berlin, Frankfurt / Main, Munich). The IWP Navigator is available in both German and English.

The most important new feature is that applicants must now send an e-mail to the US consulate in advance, which must contain certain information and application documents.

Those who wish to take advantage of the Interview Waiver Program at the US consulates in Germany must now proceed as follows to submit their visa application documents:

  1. To apply for a US visa, you must first complete the DS-160 form and submit it to the US authorities.
  2. Then create an online profile on the website of the visa information service CGI Federal Inc. or open your existing profile. In the profile, you will be asked a number of yes / no questions regarding the interview waiver entry requirements.
  3. If you meet the requirements for the Interview Waiver Program, you will be informed in your online profile and can choose whether you want to submit the visa application by mail or make a regular appointment. If you choose the postal procedure, you will receive an "Interview Waiver Confirmation Letter" with further instructions on the submission procedure and, in particular, a link to the Interview Waiver Navigator.
  4. On the Interview Waiver Navigator website, a selection menu provides you with final information and precise instructions on which documents you must submit to the US authorities in advance by e-mail and in what form. Strictly follow the instructions, especially the specified subject lines. Otherwise your application cannot be processed. Your attached documents must not be larger than 2 MB.
  5. If your visa application is approved, you will then be asked by the US authorities by e-mail to send in your passport so that your US visa can be issued. If you are renewing your visa, you may be asked to enclose your old passport with the valid visa (for cancelation).
  6. Please pay the corresponding delivery fee.
  7. Now send your passport to the relevant US consulate.
  8. As soon as the US visa has been attached to your passport, you will receive your passport and visa by UPS to a pick-up station or your preferred address.
Attention:

Some of the visa profiles still contain old information. This means that some online profiles still refer to the old (exclusively postal) submission procedure and not yet to the Interview Waiver Navigator. We recommend that you strictly adhere to what is displayed in the system.

How long does the mail-in procedure take?

In the German US consulates or the US embassy, the processing times for the postal submission procedure are around 2 to 4 weeks - from sending the application documents to the US consulate / US embassy to returning the passport including the US visa to the applicant.

The processing times in other countries may differ from this.

Bild von US-Visumbeantragung per Post
Our visa services

We advise you on the choice of the appropriate visa category and take over the complete processing for you or your company.

Online Auftritt vom US Visa Service
  1. First contact: We clarify which visa or which visa types are applicable in your case.
  2. Worldwide support: We will assist you with your request, no matter where you are located.
  3. Assignment: We send your HR department and the respective employees all the necessary documents and checklists.
  4. Visa processing: We take care of checking, correcting and compiling the application documents.
  5. Visa Interview Preparation: We will disburse the visa application fee for you and arrange the visa interview appointment. In addition, each applicant will be prepared by telephone for the formalities and procedures at the US Consulate.
  6. Visa issuance: We check your visa for accuracy and prepare your employees for entry into the USA by telephone.
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